Shipping methods

Without prejudice to any special charges that will be expressly provided in the Online Store, the shipping cost is generally as follows:

  • for orders of total value up to € with VAT, the minimum shipping cost is € with VAT throughout Greece.

  • for orders of total value over € with VAT, shipping is FREE throughout Greece

     

Note: The minimum shipping cost is € 1 for the first two (2) kilos and increases by € 1 for each additional kilo.

 

Delivery of Goods

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At the present time, the Company carries out deliveries exclusively within the Greek Territory. Please make sure that the address you enter or contact by phone in the case of telephone orders is correct. Delivery of the Goods will be made by cooperating courier companies during working hours and days (Monday - Friday 09: 00-18: 00),in which the Company promotes your personal information, such as name and shipping address, so that the delivery and execution of orders is possible. You hereby unconditionally consent to the promotion of your personal data and data for the purpose of sending the ordered and paid Goods.

Specifically, based on the basic delivery schedule of our partner courier company, the deliveries are as follows:

  • in the prefecture capitals within one or two (1-2) days from the shipment of the Goods to the carrier (except islands)
  • in other areas within two (2) days from the shipment of the Goods to the carrier excluding remote areas that can be delivered in three (3) to five (5) days.

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The Company and its associates take all the necessary measures for the timely delivery to you of the Goods you have ordered based on the above schedule. Upon delivery of your order to the respective courier partner, you will be sent a relevant message to the e-mail address and / or mobile phone that you have stated to us, which will inform you about the delivery of the ordered goods (s) to the courier and delivery schedule to you. It should be noted, however, that any delivery schedule set is indicative only. The Company is not responsible for any delays due to force majeure or events beyond its control. Indicatively, it is not responsible for causes of delivery delays due to customs delays, intermediate loading-unloading areas, means of transport strikes or other strikes that affect the delivery of products to our company's warehouses by our suppliers, etc. will make every effort to contact you with the information you have provided in order to inform you about it and to consult with you about the new delivery or the delivery of another Commodity.

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Order Status

You can check the status of your order at any time in the section "My account" and in the sub-section "My orders" after logging in to the Online Store with your codes and by phone in the case of telephone orders. Please enter as a pick-up address, an address where you will be, either yourself or a recipient of your order during business hours, such as at your place of work. Unless you are in person or an authorized person In order to receive and sign for the order on your behalf at the place of receipt, the recipient will be informed about a note that will be placed in your mailbox, while you will be notified from where you can receive the packages - parcels of Goods that have been sent.