Payment methods
In our online store, you can repay your order by choosing one of the following ways:
A) By cash on delivery.
Payment of the order by cash on delivery has a charge of + 1.50 €. Cash on delivery is not valid for orders from foreign countries.
Note: The possibility of payment by cash on delivery is valid for orders that are delivered with a courier company and not with a transport company.
B) By deposit in a bank account.
If you choose the bank deposit as a payment method, you deposit the value of the order in the GalleryRaptis account and then the execution begins.
NOTE: To avoid delays, it is necessary for the name of the depositor and the order number to be indicated on the proof of deposit as a reason as well as to send the deposit by e-mail to info@galleryraptis.gr
The details of the accounts are below:
Beneficiary : Rapti Vasiliki
NBG IBAN: GR6201103730000037300843101
When you complete your order and choose to pay by bank deposit, the products are committed to you when your deposit is confirmed. If for any reason your order is not paid within 4 working days, it is automatically canceled.
Note: In case of a deposit from another bank account, the transaction costs are borne entirely by the depositor.
Pay with your credit card.
GalleryRaptis accepts all Visa and MasterCard credit-debit cards. Your transactions are protected by an online security system, which guarantees completely secure transactions. If you choose the specific payment method, upon completion of your order, you are automatically transferred to the secure environment of the bank where you can enter your card details, in order to carry out your transaction.
If for any reason your card is not accepted and your order is not repaid successfully, it is automatically canceled.
Note: Customers outside the European Union may be subject to extra charges that may arise from exchange rate differences, customs clearance, import duties and other claims for which our company bears no responsibility.
"Recognizing the importance of the security of electronic payments, EveryPay is a licensed Payment Institution by the Bank of Greece (decision no. 280/3 / 23-7-2018 Government Gazette B 3010 / 25-7-2018), and manages data securely card payment transactions, in accordance with the regulatory framework of the card security management standard. Everypay is certified to the Card Transaction Security (PCI DSS) standard, and is subject to periodic inspections by a specialist consulting firm.All Everypay services are provided through secure connections with 256 bit SSL certificates. EveryPay also supports 3D Secure, an additional security feature for VISA & MasterCard. The Payer will then have to enter his personal secret code, in order to successfully complete the transaction "
If you want to issue an invoice the process is very simple. Simply fill in the appropriate field during the ordering process and enter the tax information we request. So you can buy products for professional use in a fast and simple way.
Purchases without VAT (only for EU countries outside Greece)
You can buy products without VAT, only if they are intended for professional use and your business is based in any country of the European Union (except Greece). The immediate VAT exemption applies only to intra-Community trade. These transactions must also be reported to Intrastat. If you maintain a company based in a country of the European Union and wish to buy products for professional use, contact us and give us your TIN. Then we will check your VAT number and if it is valid, an invoice will be issued without VAT.
Shipping methods
Without prejudice to any special charges that will be expressly provided in the Online Store, the shipping cost is generally as follows:
- for orders of total value up to € with VAT, the minimum shipping cost is € with VAT throughout Greece.
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for orders of total value over € with VAT, shipping is FREE throughout Greece
Note: The minimum shipping cost is € 1 for the first two (2) kilos and increases by € 1 for each additional kilo.
Delivery of Goods
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At the present time, the Company carries out deliveries exclusively within the Greek Territory. Please make sure that the address you enter or contact by phone in the case of telephone orders is correct. Delivery of the Goods will be made by cooperating courier companies during working hours and days (Monday - Friday 09: 00-18: 00),in which the Company promotes your personal information, such as name and shipping address, so that the delivery and execution of orders is possible. You hereby unconditionally consent to the promotion of your personal data and data for the purpose of sending the ordered and paid Goods.
Specifically, based on the basic delivery schedule of our partner courier company, the deliveries are as follows:
- in the prefecture capitals within one or two (1-2) days from the shipment of the Goods to the carrier (except islands)
- in other areas within two (2) days from the shipment of the Goods to the carrier excluding remote areas that can be delivered in three (3) to five (5) days.
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The Company and its associates take all the necessary measures for the timely delivery to you of the Goods you have ordered based on the above schedule. Upon delivery of your order to the respective courier partner, you will be sent a relevant message to the e-mail address and / or mobile phone that you have stated to us, which will inform you about the delivery of the ordered goods (s) to the courier and delivery schedule to you. It should be noted, however, that any delivery schedule set is indicative only. The Company is not responsible for any delays due to force majeure or events beyond its control. Indicatively, it is not responsible for causes of delivery delays due to customs delays, intermediate loading-unloading areas, means of transport strikes or other strikes that affect the delivery of products to our company's warehouses by our suppliers, etc. will make every effort to contact you with the information you have provided in order to inform you about it and to consult with you about the new delivery or the delivery of another Commodity.
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Order Status
You can check the status of your order at any time in the section "My account" and in the sub-section "My orders" after logging in to the Online Store with your codes and by phone in the case of telephone orders. Please enter as a pick-up address, an address where you will be, either yourself or a recipient of your order during business hours, such as at your place of work. Unless you are in person or an authorized person In order to receive and sign for the order on your behalf at the place of receipt, the recipient will be informed about a note that will be placed in your mailbox, while you will be notified from where you can receive the packages - parcels of Goods that have been sent.
